ONCE UPON A TIME ...

We were customers of transport companies. We realised that not all transport companies could do what they promised. They sold a one stop shop but in fact they brokered work off to other carriers and agents.


When we wanted answers about the ‘last mile’, some of these carriers would go to ground, hoping you’d give up waiting on hold or that freight would turn up tomorrow, sounds familiar.


And then there were the annual price rises, weekly account fees and ‘miscellaneous charges’, we’ve heard it all before …




Deliveries On Time

Great Services

Initially we brokered freight deals for customers but over time we found that wasn’t always good enough.


Our promise of an express freight delivery service was sometimes on a ‘knife edge’.


So we aligned our business with territory/service Agent Specialists and started buying our own vehicles and putting freight through our Shareholder’s and Linehaulier’s transport businesses and forged local alliances with smaller dependable carriers for greater control.


Collecting and delivering freight in our own vehicles resulted in us employing fast and efficient means of Supply Chain Visibility (SCV) with near real time scanning in our vehicles.


And our SCV is supported by Customer Service that our customers continually praise. Our proactive approach to customer data interrogation, immediate discrepancy resolution and communication is what our customers want.


The value we add reduces both the “invisible” internal soft costs and the hard rate costs within our customers’ organisations and is a distinct point of difference on which we have built our business.


DOT Express has closed the loop combining our market logistics expertise and knowhow with the delivery service excellence of the express freight territory/service Agent Specialists that we work with.


We have each spent years building our businesses developing predictable delivery performance. Our combined delivery service excellence gives us the control your deliveries require.


The DOT Express delivery service point of difference delivers your product on time, caring for your product, your customer and your reputation.

Transport

Initially we brokered freight deals for customers but over time we found that wasn’t always good enough.


Our promise of an express freight delivery service was sometimes on a ‘knife edge’.


So we started buying vehicles and putting freight through our Shareholder’s and linehaulier’s transport businesses for greater control.


We have found like-minded regional Agents who pride themselves on delivering freight on time and in-tact.

HIGH-QUALITY SERVICES TO OUR CUSTOMERS

We have structured a network that delivers our customers’ product akin to the big express freight carriers, with a direct link into 70+ depots and more than 750+ vehicles and Drivers Australia-wide.

70+

Depots

750+

Drivers

750+

Vehicles

E-SERVICES

INFORMATION TECHNOLOGY


DOT Express has worked with its customers to develop a unique mobile application.


Along with our Shareholder fleet, we utilise this mobile application to provide us track and trace information in ‘near real time’ as quick as a telephone call.

MONEY MATTERS


Have you ever wondered what the time lost in your business is really worth chasing transport enquiries?   



CARE


We don’t determine how important customers are by how much they spend, every customer is integral to our business and our success...

EQUAL OPPORTUNITY


DOT Express is committed to the principals of Equal Opportunity and making employment decisions based on merit and value.

CODE OF ETHICS


DOT Express conducts its business honestly and ethically wherever we operate...


CONTACT US


We are always ready to help you.

There are many ways to contact us.

You may drop us a line, give us a call or send an email, choose what suits you best.

OUR ADDRESS

DOT Express Pty Ltd
119 Willoughby Road
Crows Nest NSW 2065



MAILING ADDRESS


PO Box 720
Crows Nest NSW 2065

TELEPHONE NATIONWIDE

1300 000 363

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